Responsible Gaming at Lilibet

At Lilibet Casino, we believe that gambling should always remain a form of entertainment, never a source of financial or emotional distress. We are committed to promoting responsible gaming across every part of our platform, from our slots and live casino tables to our sports betting markets. Our goal is to give you the tools, information, and support you need to stay in control while enjoying everything Lilibet has to offer. This page explains how we approach responsible gaming, the protective measures we provide, and where you can turn if you or someone you know needs help.

Our Commitment to Safer Gambling

We hold a licence issued by the Curaçao Gaming Authority under licence number OGL/2024/1208/0715, and we take our regulatory obligations seriously. As part of our licensing requirements, we have built responsible gaming principles into the design of our entire platform. When you register a Lilibet account, complete a Lilibet Casino login, or use the Lilibet casino app, we want you to feel confident that we have safeguards in place to protect you throughout your journey with us.

We recognise that gambling can become problematic for some individuals, and we do not take this lightly. Our team continuously reviews our policies, tools, and communications to make sure they reflect current best practices in player protection. We also train our customer support staff to recognise signs of potential harm and to respond with empathy and appropriate guidance whenever a concern is raised.

Tools We Offer to Help You Stay in Control

We provide a range of practical tools that allow you to manage your gambling activity on our platform. These tools are available through your account settings and can be adjusted at any time by contacting our support team.

We allow you to set daily, weekly, or monthly deposit limits so that your spending stays within a budget you define.
We offer loss limits and wagering limits to help you control how much you risk over a given period.
We provide a self-exclusion option, allowing you to close your account for a fixed period or indefinitely if you feel you need a break.
We offer a cooling-off period, which temporarily restricts access to your account for a shorter timeframe, such as 24 hours, 7 days, or 30 days.
We display session reminders so you remain aware of how long you have been playing.
We give you the ability to request a full account closure at any time, no questions asked.

Our support team is available 24/7 via live chat, email, and our FAQ section to help you activate any of these tools. You can reach us directly at kundeservice@no.lilibet.com if you would prefer to discuss your options privately.

Deposit and Withdrawal Safeguards

We have also built financial safeguards directly into our deposit and withdrawal systems. Every Lilibet deposit requires identity verification before your first Lilibet withdrawal can be processed, which helps us confirm that the account belongs to you and that you meet our age and eligibility requirements. We apply daily, weekly, and monthly withdrawal limits, and we cap the number of withdrawal requests you can submit each day. These measures are not designed to inconvenience you, but rather to encourage thoughtful, deliberate financial decisions rather than impulsive ones.

We do not allow deposits to be made using borrowed money, credit facilities, or funds that are not clearly your own. If we notice unusual deposit patterns or rapid, repeated top-ups that may indicate a loss of control, our team may reach out to check on your wellbeing and discuss available protective measures.

Recognising the Signs of Problem Gambling

We want every player at Lilibet Casino to be able to recognise early warning signs that gambling may be becoming a problem. We encourage you to reflect honestly on your own behaviour and to reach out to us if any of the following feel familiar:

We notice that some players spend more time or money than they originally intended.
Chasing losses by increasing bets to try to win back money is a common warning sign we advise against.
Gambling to escape stress, sadness, or other emotional difficulties can signal a deeper issue.
Neglecting work, relationships, or financial responsibilities because of gambling activity is a serious red flag.
Borrowing money or selling possessions to fund gambling should never happen, and we urge you to stop and seek help if this occurs.
Feeling irritable, anxious, or unable to stop when trying to cut back on gambling is another important sign.

If you identify with any of these behaviours, we strongly encourage you to use our self-exclusion or deposit limit tools immediately, or to speak with our support team about further options.

Protecting Younger and Vulnerable Players

We enforce a strict minimum age requirement of 18 years for all Lilibet register applications, and we verify age and identity as part of our standard account approval process. We do not knowingly permit anyone under the legal gambling age to open an account, deposit funds, or access any Lilibet slots, live casino games, or sports betting markets. Parents and guardians who are concerned about underage access can also install filtering software on shared devices to prevent minors from reaching gambling websites, including ours.

We are equally mindful of vulnerable individuals who may be at greater risk of gambling-related harm due to financial hardship, mental health conditions, or other personal circumstances. Our responsible gaming framework is designed to be accessible and supportive to all players, regardless of their background.

External Support Organisations

We believe that professional, independent support is an essential part of responsible gaming, and we encourage you to reach out to specialised organisations if you need additional help beyond the tools we provide directly. These organisations offer confidential advice, counselling, and resources for individuals affected by problem gambling, as well as for their families and friends.

GamCare offers free, confidential support and advice for anyone affected by gambling harm.
BeGambleAware provides information, advice, and tools to help you make informed decisions about your gambling.
Gamblers Anonymous runs peer support meetings for individuals seeking to recover from problem gambling.
National helplines in Norway and across Europe offer confidential telephone and online support services.

We recommend visiting these organisations' websites for further guidance, self-assessment tests, and helpline numbers relevant to your region.

Bonuses and Responsible Play

We design our promotions, including our Lilibet Casino bonus offers, Lilibet no deposit bonus opportunities, and Lilibet free spins campaigns, to enhance entertainment value rather than encourage excessive play. Every Lilibet casino bonus, including any Lilibet bonus code or Lilibet promo code offer, comes with clearly stated wagering requirements, time limits, and maximum withdrawal caps, all of which are detailed in our full terms and conditions. We ask that you always read the specific terms attached to a bonus before opting in, and we encourage you to consider your personal budget and playing habits before accepting any promotional offer, whether through our Lilibet casino app or our desktop platform.

How to Contact Us

If you have any questions about responsible gaming, need help setting limits on your account, or wish to discuss self-exclusion, our team at Lilibet Casino is here for you around the clock. You can contact us through live chat, available 24/7, or by emailing kundeservice@no.lilibet.com. We treat every enquiry with confidentiality and care, and we are committed to supporting you in maintaining a healthy, balanced relationship with gambling for as long as you choose to play with us.

Content updated: September 22, 2026